Digital Office Equipment Named a Kyocera Gold Partner, Earns Service Excellence Certification for FY27

Digital Office Equipment (DOE) is proud to share that Kyocera Document Solutions has named DOE a Gold Partner and awarded the company Service Excellence Certification for fiscal year 2027. The dual distinction places DOE among a select group of Kyocera dealers recognized for consistently high standards in technical expertise, responsiveness, and overall customer care.

Kyocera's Gold Partner designation isn't handed out automatically — dealers earn it by demonstrating deep product knowledge, strong technical training participation, and a track record of reliable service delivery across their customer base. The accompanying Service Excellence Certification goes a step further, evaluating how quickly and effectively a dealer resolves service calls, maintains equipment uptime, and supports customers through tools like proactive fleet monitoring. Together, these credentials tell customers that a dealer has been vetted directly by the manufacturer, not just self-reported.

For DOE, this recognition builds on a relationship with Kyocera that's been years in the making, including previous Gold Dealer honors and repeat service awards. It reflects the same priorities that have shaped how the team operates day to day: keeping response times short, keeping technicians current on the latest Kyocera technology, and keeping customers' equipment running so downtime stays the exception rather than the rule.

Earning this status for FY27 is also a signal to current and prospective customers about what to expect when they choose DOE as their office technology partner — genuine Kyocera parts and support, priority access to Kyocera's technical resources, and a service team held to the manufacturer's highest bar. DOE plans to carry that standard forward into the new fiscal year, with the same focus on responsiveness and reliability that earned the recognition in the first place.